Making Waves Swim School have been in discussion with a third party to assist us with entering into a new payment system where fees will be collected via Direct Debit from our customers. This we believe will simplify the payment process and allow us more time at venues to focus on both the children and you, our valued customers.
GoCardLess is the company we have engaged to streamline this process for us. The company is a BACS approved bureau and is regulated by the Financial Conduct Authority as an Authorised Payment Institution.
To begin this process we request that you fill in the form to the right of this page with your full name and current email address to enable us to verify the details we hold on file for you are correct. Once this is confirmed we will upload the details to GoCardless who will then send each customer an email with a link to their website to allow you to enter your personal details into their fully secure site. This email should be with you within the next 7-10 days. This personal information is not transferable to any third party including ourselves.
Payments will be taken from your bank at the start of each term (a term is 12 weeks) and we will issue a schedule to you detailing when these payments will be made. It is anticipated that the first payment will be taken in week 2 of next term but once the date is confirmed we will forward this on to you.
Should you have any questions then do not hesitate to contact us on 01829 782494 or email Kate.
Please enter your full name and email address to confirm where we should send the GoCardless email to.